Academy of Training

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Here is a list of our current training programmes. For content details, just click the programmes you are interested in.

All programmes are available in-house, customised to your exact needs. Programmes currently offered as public courses are marked with an asterix *. See Public Course Dates for details of presentation dates.

ACCOUNTING FOR NON ACCOUNTANTS*

ACCOUNTING AND BUDGETING FOR EAs AND SUPPORT STAFF

ACCOUNTING AND FINANCE FOR BUSINESS UNIT MANAGERS

BUDGETING AND FINANCIAL MANAGEMENT

BUILDING BRIDGES - NOT BARRIERS*

BUSINESS CASE WRITING AND COST BENEFIT ANALYSIS *

CAREER TRANSITIONING AND PERSONAL RESILIENCE IN TIMES OF CHANGE*

COACHING FOR IMPROVED PERFORMANCE AND RESULTS

COMMUNICATION AND INFLUENCING SKILLS*

CREATIVITY, INFLUENCE AND TEAMWORK

CUSTOMER SERVICE SKILLS*

DEALING WITH CONFRONTATION AND CHALLENGING BEHAVIOUR*

DYNAMIC PRESENTATION SKILLS WORKSHOP*

FINANCIAL MANAGEMENT IN THE PUBLIC SECTOR

GIVING AND RECEIVING FEEDBACK

GOAL SETTING AND OBJECTIVES WORKSHOP

GRAMMAR, PUNCTUATION AND SPELLING*

HELP DESK AND CALL CENTRE SKILLS

INTERPERSONAL SKILLS, COMMUNICATION AND ASSERTIVENESS*

KEY ACCOUNT MANAGEMENT

LEADING PEOPLE IN PROJECTS: MANAGING TECHNICAL TEAMS*

MANAGEMENT AND LEADERSHIP SKILLS DEVELOPMENT PROGRAMME*

MANAGING CONFLICT AND PERSONALITY DIFFERENCES

MANAGING PRESSURE AND STRESS*

MANAGING WORKING RELATIONSHIPS SUCCESSFULLY*

MANAGING YOUR CONTRACTORS

MEETING AND FACILITATION SKILLS*

MEASURING BUSINESS PERFORMANCE

MINUTE WRITING SKILLS*

NEGOTIATION FOR SUCCESS*

PEOPLE SKILLS FOR PROJECT MANAGERS AND TEAM LEADERS

PERFORMANCE MANAGEMENT AND APPRAISAL

PERSONAL PRESENTATION AND IMPACT

PROBLEM SOLVING AND DECISION MAKING*

PROJECT MANAGEMENT WORKSHOP*

PROJECT MANAGEMENT FOR EAs AND SUPPORT STAFF*

PROJECT MANAGEMENT, TEAMWORK AND ASSOCIATED SKILLS

RECRUITMENT AND INTERVIEWING SKILLS

STRATEGIC SELLING SKILLS

SUPPORT ROLE SKILLS: WINNING WAYS WITH WORK AND PEOPLE*

TEAM BUILDING WORKSHOP

TEAM LEADING, COACHING AND DELEGATION SKILLS*

TELEPHONE COMMUNICATION SKILLS

TIME MANAGEMENT SKILLS*

TIME AND PRESSURE MANAGEMENT*

TRAINING FOR TRAINERS WORKSHOP

WRITING FOR BUSINESS SUCCESS*

WRITING SKILLS FOR EAs AND SUPPORT STAFF*

* Offered as a public programme. See Public Course Dates for presentation dates.

For details of our public course dates click here

To book onto a public course click here

To contact us about a customised in-house presentation on the site of your choice click here